The SimpleBills Approach
Daily, we retrieve and process all utility charges directly from providers. This includes credential-based utility website PDF retrieval, email parsing, snail mail and submeter data.
Report & Audit
As we retrieve, we’ll keep a close watch for missing bills, high variances and excessive vacant costs. We’ll use this actionable data to reduce customer service issues and utility expenses.
Now to the good stuff: We invoice residents directly. We ensure accuracy through a monthly prebill. This process takes the site team step-by-step through a variety of reports on the property’s utility charges including variance analysis, common areas, vacant units and resident charges.
Our Secret Sauce: We collect from residents directly. This means we receive all resident payments and our expert support specialists in Texas answer their questions. Our industry-leading collection rates free up your site team to focus on other things.
When we made the switch to SimpleBills, it was so easy. Before the switch, we had a fulltime person dedicated to trying to sort out all the billing questions and issues and concerns, and now I don’t remember the last time that its been a big topic of conversation. We’ve saved a ton of time. The overall experience with SimpleBills has been fantastic.
– Aspen Heights Partners | Demi Sterling-Kinney, Vice President of Operations
The SimpleBills Difference
Partner with the complete utility management service that cares as much about your residents (and your bottom line) as
you do. We exist to redefine how utilities are managed so properties and residents can experience utilities the way they
should be – simple. Choose the service whose interests and goals align with yours. At SimpleBills, making lives easier is our
number one priority and we achieve that by taking utilities – and all the stress that comes with them – off your plate.
Bill & Collect
Since we bill and collect, residents pay SimpleBills directly and the property is only responsible for their bills.
We bill and collect, so there’s no prefunding for resident bills.
This frees up cash flow and benefits NOI.
Cost Saving Estimated Final Bill (EFB)
We issue EFBs prior to move-out with industry-leading accuracy, resulting in the best possible outcome for property and residents alike.
Highly Rated Customer Support
Our 4+ star Google rated Customer Support is available 7 days a week.
SimpleBills invoices properties and residents within 24-48 hours of receiving all provider bills.
Audits & Services
Decision-making just got a lot easier. Using data from our big-picture reports and customizable
audits, we give you a detailed look at how to effectively save energy and costs.
Regulatory Support & Lease Review
SimpleBills offers industry-leading regulatory support to help each property, management
company and asset owner stay in compliance. From communicating with a Public Utility
Commission to reviewing lease language for each property, we handle it all.
Enjoy complete access to your property’s utility information with our Client Portal.
We provide live insight on how your property is running to maximize efficiency.
We offer turn-key submetering solutions for new developments to retrofits and repairs. Once the system is up and running, we regularly analyze its health to boost the recovery rate. We quickly identify leaks with daily readings to save everyone time, money and stress. Our meter maintenance plan covers repairs and guarantees meter uptime to maximize revenue.
Each property is assigned a dedicated Account Manager who
will onboard the property and assist with utility set up, ownership
transfers and provider interaction. They will answer questions
about the property invoice and resident bills, as well
as share insights from the audits and reporting.
Our training department creates portfolio-specific learning
content, which can be delivered and tracked through popular
Learning Management Systems. Just-in-time training offerings
follow the lease cycle to keep staff equipped and ramp up new